Head of Commissioning Insights

Head of Commissioning Insights

Objective of role  

Can you transform, lead and inspire a high performing brokerage and commissioning insights function, that supports better outcomes, transformation and financial security across Richmond and Wandsworth?

Do you combine leadership with brokerage or placement expertise with strong data and analytical capability and a proven record of delivering complex transformation and savings?

If yes, we have the perfect role for you!

We are looking to recruit a talented, evidence driven Head of Service to lead the transformation of brokerage and placements and develop our wider commissioning insights function. The role will strengthen our use of provider and market intelligence, business intelligence, quality assurance and strategic contract management helping the Commissioning Division deliver positive outcomes for adults and a sustainable financial future for Richmond and Wandsworth. You will join a collaborative learning environment that values inclusion, diversity and partnership working.

About the role 

Our goals and visions

Our vision and values are aligned corporately and with our internal and external partners. We deliver and commission high-quality, person-centred services, at the best possible value, and put people at the centre of everything we do, promoting independence and inclusion for people to stay happy and healthy. You will be supported as a valued member of the team and encouraged to build effective partnerships across teams, providers and partner organisations. 

About the division

You will be part of a fantastic division that is committed to driving innovation, best practice and use of intelligence and insights so that Richmond and Wandsworth are at the forefront of collaborative commissioning practice nationwide.

About the role

This role is open to internal candidates. We are seeking a leader with substantial experience of service transformation, strong knowledge of brokerage or placement functions and he ability to use data, business intelligence, system and market insight to improve outcomes and value for money. The initial priority will be to transform brokerage and placements functions. In parallel with the implementation of the transformation service design review, the role will lead the phased development of a wider commissioning insights function. You will be responsible for:

• Leading the strategic transformation of brokerage and placements function, including service redesign, digitisation, systems change, performance management and continuous improvement. 
• Leading key transformation programmes, savings initiatives and the automation and digitisation of service processes and systems with clear accountability for delivery to target and deadline.
• Providing visible strategic, operational and motivational leadership to directly managed staff and supporting teams through change
• Developing the wider commissioning insights function, including business intelligence, provider and market intelligence, quality assurance and strategic contract management and ensuring effective collaboration across the division, the Council and sub-regionally. 
• Promoting and developing effective partnership working with relevant third-party organisations including community health, voluntary, community, public and private organisations.
• Establishing strong relationships with key internal and external stakeholders and using evidence and influence to secure change.

Reporting to the Assistant Director of Commissioning in the Adult Social Care and Public Health Department you will have a varied role and the opportunity to shape the role and influence the future operating model.   

To be shortlisted to interview for this position your CV and personal statement (no longer than two sides of A4) will clearly evidence:

• Substantial leadership experience and understanding of placement and brokerage functions.
• Strong analytical and data capability and a clear understanding of business intelligence, market and data insights, quality assurance and strategic contract management.
• An evidence-based, data-led approach to improving outcomes, value for money and financial sustainability.
• Strong collaboration and influencing skills with evidence of building strong and effective relationships and delivering complex transformation and savings to agreed targets and deadlines.
• Commitment to a visible leadership presence across Richmond and Wandsworth, with a minimum of three days each week, balanced across both boroughs according to service needs.

Contact details for more information / conversation 

If you would like to have an informal chat about the role, please contact Rachel Soni, the Director of Commissioning or Di Manning, the line manager by email at Rachel.soni@richmondandwandsworth.gov.uk or Di.Manning@richmondandwandsworth.gov.uk

Essential Qualifications, Skills and Experience

• Substantial experience of leading complex service transformation, preferably within adult social care or an integrated health and care environment.
• Excellent knowledge of brokerage and placement functions, together with a strong understanding of business intelligence, market insight, quality assurance and strategic contract management functions
• Experience of leading organisational and cultural change in a positive, inclusive and delivery focused way
• Technical skills and ability to learn and develop and consider automation of processes, tasks and use of AI and process transformation 
• Experience of managing significant budgets, delivering measurable savings and value for money allocating staff resources and managing delivery risk.

Closing Date:  Monday 9th November 

Shortlisting Date: W/C Monday 9th November 

Interview Date: In person Interview and Test provisionally on either 17th or 19th November at Twickenham Civic Centre. 

Apply now