Social Care Systems Manager
Richmond and Wandsworth Councils | Full-time
Posted 20 days ago
Location type: Hybrid
Closing date: Sunday 15th June 2025
Ref no: randw/TP/17402/8285
Are you ready to take your career to the next level? Do you have a passion for innovation and a knack for managing complex systems? If so, we have the perfect opportunity for you!
About Us: At Richmond & Wandsworth Better Service Partnership, we pride ourselves on delivering top-quality services at the best value. We're at the forefront of local government innovation, and we're looking for a dynamic individual to join our Adult Social Care & Public Health Business Systems Team.
This is a hybrid position, requiring you to work on-site at Richmond/Wandsworth Council twice a week. The remaining time can be spent working remotely from home or in the offices should this be your preference.
About the role
As the Social Care Systems Manager, you'll be the go-to expert for our Mosaic social care system. You'll lead the charge in implementing and managing business processes, ensuring they are user-friendly, efficient, and secure. Your responsibilities will include:
- Overseeing the day-to-day operations of the Mosaic system.
- Leading and mentoring a team of support analysts.
- Collaborating with stakeholders, including the NHS and other partners.
- Ensuring data integrity and compliance with GDPR and Caldicott principles.
- Managing relationships with IT departments and external suppliers
- Driving continuous improvement and innovation within the team.
Experience
- Experience in supporting and configuring health or social care systems.
- Knowledge of GDPR and data protection principles.
- Strong analytical and problem-solving skills.
- Ability to communicate complex issues to non-technical audiences.
- A degree or equivalent experience in a relevant field.
Essential Qualifications, Skills and Experience
We're seeking someone with a strong background in health or social care systems, excellent project management skills, and a keen eye for detail. You should be a natural leader, capable of motivating and developing your team. Key criteria includes:
Experience in supporting and configuring social care systems.
Knowledge of GDPR and data protection principles.
Strong analytical and problem-solving skills.
Ability to communicate complex issues to non-technical audiences.
A degree or equivalent experience in a relevant field.
Closing Date: 15/06/2025
Shortlisting Date: 17/06/2025
Interview Date: 30/06/2025 or 1/07/2025
There will be a presentation on a scenario provided at the interview
We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.